Limited Time Only: Unlimited RateDrops for All Members

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🚧 STAGING MODE — Changes made here are for testing only 🚧
Concierge desk

Flexible Accor bookings meet human experts

RateDrop is more than price automation. Our concierge desk pairs always-on monitoring with travel gurus who know how to squeeze every perk out of flexible Accor stays.

Think Accor flexible bookings? Think RateDrop. We only need your confirmation details and a rate we can move when opportunity knocks.

RateDrop founder concierge Redgie meeting with a member

Why flexible matters

The concierge desk works best when your bookings can be changed. We’ll point you to the right rate codes, membership offers, and booking channels so there’s always room to rebook.

Coverage

What the concierge desk handles

Automation runs in the background. Our people handle the nuance that requires judgement, relationships, and real-world experience.

Flexible bookings first

RateDrop can only rebook you into better deals when your reservation allows changes. We help you spot the right rates, even when prepaid options look tempting.

Automation + humans

Live price sweeps catch drops automatically, while the concierge desk steps in for nuanced upgrades, escalation scripts, and itinerary design.

Elite-aligned strategy

Whether you’re retaining ALL Diamond or branching into partner brands, we map RateDrop savings against the milestones that matter most.

Meet the concierges

Founder and partner sessions

Premium members can book dedicated time with our in-house and partner experts for bespoke planning, upgrade strategy, and concierge escalations.

RateDrop Founder Concierge

RateDrop Founder Concierge

Redgie

1,000+ Accor nights, ALL Diamond, and the architect behind RateDrop automation. Expect loyalty strategy, upgrade sequencing, and transparent coaching.

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Le Travelogist · Premium Partner

Le Travelogist · Premium Partner

Andre Battah

Design-led itineraries, loyalty-first planning, and seamless RateDrop integration for travellers who want personalised journeys with measurable value.

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How it works

RateDrop concierge workflow

A simple loop keeps your bookings flexible, your perks maximised, and your savings compounding.

1. Submit or sync bookings

Log each trip with the most flexible rate you can secure. Add notes about status goals, certificates, and room priorities.

2. Concierge audit

We review RateDrop automation settings, flag immediate savings, and map where human outreach will add the most value.

3. Execute & iterate

We rebook when prices drop, deploy upgrade scripts before check-in, and adjust as inventory shifts during the stay.

Access

Who can book the concierge desk?

Most support flows through the RateDrop dashboard. Premium sessions unlock as you climb tiers or add consultations.

  • RateDrop Gold & Platinum: Includes email concierge support, daily monitoring, and priority for group office hours.
  • RateDrop Diamond & Limitless: Unlocks founder sessions, bespoke strategy calls, and direct escalation channels.
  • Consultation add-ons: One-off premium sessions with Redgie or Andre for travellers who need a deep dive before upgrading membership.

Need help picking the right path?

Start by securing flexible rates for your upcoming stays. If you are unsure which fare works best with RateDrop, reach out and we’ll point you in the right direction.